INFLUX INC.

Talent Acquisition Manager - Remote

Puerto Madero
Remoto
1 Puesto
Contrato por tiempo indeterminado
Jornada completa

We are seeking an experienced Talent Acquisition Manager with a strong management background to oversee talent acquisition strategies, onboarding, and end-to-end recruitment processes. The ideal candidate will have at least 3-5 years of experience managing Talent Acquisition teams and a proven track record of managing the full-cycle recruitment process.

This is a management-level role focused on optimizing talent operations, ensuring alignment between offshore talent and internal hiring managers, and driving efficiency across recruitment workflows.


Key Responsibilities

  • Stakeholder Collaboration & Process Management: Work closely with hiring managers and HR teams to align on talent needs and hiring priorities. Address roadblocks to streamline the hiring process.
  • Project & Process Optimization: Lead initiatives to improve recruitment workflows, implement best practices, and track recruitment metrics.
  • Sourcing Strategy & Candidate Engagement: Develop and execute effective sourcing strategies to build diverse talent pipelines. Proactively engage with potential candidates to build relationships.
  • Employer Branding & Candidate Experience: Contribute to employer branding initiatives to attract top talent. Ensure a positive and consistent candidate experience throughout the recruitment lifecycle.
  • Data Analysis & Reporting: Track and analyze key recruitment metrics to identify trends, measure effectiveness, and provide data-driven insights to stakeholders.
  • Compliance & Best Practices: Ensure all recruitment activities comply with legal and regulatory requirements and adhere to best practices.
  • Recruitment Technology & Tools: Leverage and optimize recruitment technologies (ATS, CRM, sourcing tools) to improve efficiency.


Required Qualifications


  • Talent Acquisition Experience: Minimum of 4 years of experience managing client facing processes and overseeing full-cycle recruitment.
  • Strong Communication & Stakeholder Management: Exceptional written and verbal English skills, with the ability to engage senior leaders and stakeholders across time zones.
  • Project Management & Process Optimization: Proficient with recruitment tools (e.g., Workday, Greenhouse, Lever) and project management software (e.g., Asana, Trello). Strong process improvement mindset.


Preferred Qualifications

  • Education: Bachelor’s degree (completed or in progress) in Human Resources, Business Administration, Psychology, or a related field.
  • Experience working in the IT industry and a technical background
  • BPO experience is highly desirable


About Influx

Our 24/7 on-demand support service guarantees response times and coverage, troubleshooting and solving customer problems in under one hour, every hour of the week. Headquartered in California with a global team of 1,000+ staff, we are committed to delivering exceptional customer service.

#LI-Onsite

Requisitos

Estudios
Universitario
Idiomas
Inglés - Avanzado

Sobre INFLUX INC.

Influx is the #1 on demand CX partner for startups and scaleups. Founded in 2013 as ‘AWS for customer service’, brands now work with Influx to improve all key service metrics like CSAT, NPS, customer lifetime value and speed to resolution, while improving operational efficiency and keeping things month-to-month.

Our vision: We stand for the human experience in online business. We believe that every great online business has an exceptional team of people talking to their customers. This requires service flexibility, high standards and exceptional people running the service.